Florida Telecommunications Relay – September Newsletter

What Have You Been Hearing?

The Challenges of Hearing Loss

Whether young or old, hearing loss can bring significant life changes to anyone. It can come at us in a number of different ways, from traumatic injury to disease, or as part of the aging process. Hearing loss may be gradual, and people are often reluctant to seek help. Hearing healthcare providers report that, typically, a person waits seven years after noticing a hearing loss before seeking treatment for it. If the ailment goes untreated, quality of life decreases substantially, and the brain can undergo structural changes that can lead to more serious issues such as dementia, and Alzheimer’s. While losing our hearing can present difficulties and serious challenges, we can strive to manage them with care and assistance. Read more:

What Are Regional Distribution Centers?

If you’re wondering how the FTRI staff is able to provide statewide services from their office in Tallahassee, the answer is through a network of Regional Distribution Centers (RDCs).

RDCs are nonprofit agencies such as Hearing and Speech Centers, Independent Living Centers, and Deaf Service Centers. Their missions and programs align with those of FTRI, and they provide the highest level of customer care and service.

We are pleased to feature a different RDC story in each of our newsletters, and we encourage you to learn more about the other programs and services they offer.

The Center for Hearing and Communication

The CHC, located at 2900 W Cypress Creek Rd in Ft Lauderdale, has been providing FTRI services for over 20 years, dedicating staff time and energy to reaching as many people as possible in their area. CHC offers a full range of audiology services, from free hearing screenings to hearing aid dispensing and fitting. To schedule an appointment, call 954-601-1930 and ask for the FTRI program.

Upcoming events in October

Sun City Center Chamber 2018 Fall Business Expo
Thursday, October 4, 9:00 AM to 1:00 PM · Call Robyn Yarnell at 863-686-3189

Bear Creek Senior Health Fair
Friday, October 12, 10:00 AM to 1:00 PM · Call Jennifer Reilly at 386-944-7806

View More Events

To qualify for a FREE special phone, you must be:

  • A permanent Florida resident
  • At least 3 years old
  • Certified as having a hearing loss or speech impairment

Who’s the first person you’re going to call?

Get a FREE amplified phone now


Call us at 800-222-3448

Or visit ftri.org/free

In The News

“A recent study found a higher prevalence of hearing loss among young people than in previous years.” Read more:
FTRI Customer Care

Are you an existing FTRI client, having trouble with your phone?

– Not operating correctly

– Not loud enough for you anymore

– Need technical support

– No longer have a landline, need an alternative option

– Have had your phone over 5 years

Customer Care is here to help.

Contact us at:



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Hearing Loss Association of Florida

The Hearing Loss Association of Florida, Inc. (HLAA-FL), a Voluntary non-profit organization, is dedicated to the well-being of the more than 3-million Floridians of all ages and communication styles with hearing loss.

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